The trip charge includes a few inherent costs to doing business with Taylor Plumbing, including but not limited to:
a. The time required by a trained and certified plumber to quickly and concisely solve the problem.
b. General liability insurance, vehicle insurance, gas, and inherent vehicle maintenance are a byproduct of servicing Rochester.
c. Administrative time spent ordering parts (if necessary), stocking trucks, answering requests via telephone and email, warranting equipment, and so much more.
Yes, we are a business and would like to take a few dollars home at the end of the day, but our trip charges are not how we as a company believe in achieving profits. They are necessary and we would advise you to stay from a company that does not charge them. Oftentimes, you will find additional costs buried in parts or other services for the company, or poor after purchase support. Buyer beware.