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Testimonials

What Our Customers are Saying
  • Great Company, Great staff
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    “I'm not great at writing reviews, but I can not thank Taylor Heating enough for the great service they provided when my furnace shut down Thursday 1/30/19. They responded very quickly everyone I talked to was amazingly helpful I had to wait a few hours until before a technician was available, but considering the weather conditions that was understandable When the tech Les K showed up he went right to work and did a thorough diagnosis of my boiler and found the the problem. He explained the problem,give me a price and ordered the part, which he he had to go out and pick up,He assured me he would be back a fix the problem in a few hours which he did. I can' go in detail to tell you what he did, all I can say is he found the problem and fixed everything very quickly and my heat was restored. I can not thank him enough he did a fantastic job. I've been with Taylor Heating 4 or 5 years now and everyone there is fantastic from the owners to the tech to the girls that answer the phones.they are a first rate company and I wouldn't think of dealing with anyone else. Thanks folk. Bob Mack”

    Robert Mack

  • The most important reason for my choosing Taylor is the quality of service.
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    “The most important reason for my choosing Taylor is the quality of service. Les is my excellent HVAC technician. Joe Maggio was a great project manager, making sure my insulation job turned out well after some initial snags. Mark and Shea did an awesome job adding insulation to my attic. I will continue to use them due to their customer service.”

    Dale

  • Efficient and thorough semiannual maintenance ...
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    “Steve Stam did an efficient and thorough semiannual maintenance of our home heating system. Steve and all employees of Taylor are very courteous and a pleasure to have in the house.”

    Randy V.

  • We were very impressed with the customer interaction and thoroughness of our furnace inspection.
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    “We were very impressed with the customer interaction and thoroughness of our furnace inspection. Eric W. took the time to explain the humidifier attached to our heating system and explained each thing that he inspected and checked. He also explained WHY he was doing the specific inspections. Everything was in good shape. Eric W. was awesome and I would have him return every time.”

    Nancy L.

  • Responsive, very courteous, and knowledgeable.
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    “We really like Taylor Heating - they are very responsive, very courteous, and knowledgeable. Les K came over and fixed our furnace - did a great job, had our furnace working in exactly the time he said it would take. I had purchased the parts and labor warranty with our new furnace a few years earlier, and it only cost me 90 bucks for the diagnostics charge .... everything else was covered !! Very happy!”

    Ken S.

  • Have used Taylor to service my furnace and AC and have always been pleased with them.
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    “Have used Taylor to service my furnace and AC and have always been pleased with them. Their employees are very courteous, respectful and knowledgeable. This Summer I had Taylor's insulate my house. The job was done in a timely fashion, always leaving the work site clean at end of each day and end of job. Would definitely recommend to others.”

    Nancy J.

  • Knowledgeable, informative, professional and polite.
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    “Aaron W of Taylor Heating performed my annual heater and humidifier maintenance and safety check. He was knowledgeable, informative, professional and polite. He ensured I understood everything and finalized by asking me if I had any questions. I recommend Aaron of Taylor Heating.”

    Eric E.

  • Everything about the installation in our home was master quality.
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    “We woke with water on the floor under the water heater. I called Taylor and Field Service representative Joe B. was at our home at 8:00 AM; by 10:00 AM we had hot water and a dry floor once again. Joe did an excellent job removing the nearly 20 year old water heater, replacing it with a state-of-the-art, self-diagnosing, 40 gallon Bradford White, Energy Saver, water heater and checking it out for proper operation. Joe is a master plumber and everything about the installation in our home was master quality. I highly recommend Taylor Plumbing and Joe B.”

    Brianna D.

  • Grateful for the work they did this close to a holiday!
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    “Extremely knowledgeable and efficient in the installation of the new furnace and air conditioner units. Worked quickly and always made time if there were any questions. Grateful for the work they did this close to a holiday!”

    B.K. Palmer

  • The staff is knowledgeable and listens to our comments.
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    “Taylor has been taking care of the maintenance on our Heating/Cooling in our home for a while now. They have a good team representing the company. When Jim came today, he was right on time and courteous throughout his visit. The staff is knowledgeable and listens to our comments. It is going to get really cold tonight. Glad we are ready for it. It will be interesting to see what the free home energy audit has to show us. Will schedule that soon.”

    Mark M.

  • Timely, courteous and efficient service.
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    “Timely, courteous and efficient service. Will use them again.”

    Patty D.

  • We talked through the installation together. This made me feel like they cared about their workmanship and me (the customer).
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    “Taylor Heating and Plumbing is an excellent company. I had a great experience from beginning to end. The sale's rep, Joe, was exceptional from his knowledge of the products to the easy of purchasing. The technician Tom, was helpful and explained everything in detail regarding the furnace and air conditioner. Very courteous and respectful of the work area. They cleaned up after each day. Their attention to detail was truly appreciated. I especially liked when Tom would ask before he drilled or made holes or needed to run lines. We talked through the installation together. This made me feel like they cared about their workmanship and me (the customer).”

    Jacquelin G.

  • I was very happy with the job done and would gladly recommend Taylor Heating.
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    “This was our first time using Taylor Heating. I was very pleased with communications from their office. They called not only to confirm my appointment but then again to update me on when the service tech would arrive. Our service tech, Jim K., came out within the time frame specified. He was respectful, knowledgeable, detailed, and kept me in the loop during the furnace tune-up. I was very happy with the job done and would gladly recommend Taylor Heating.”

    Dianna S.

  • I called and they came right out (they were at my house in 10 minutes).
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    “I woke up to water on the floor in my furnace room. I called and they came right out (they were at my house in 10 minutes). Aaron was able to locate the problem right away. He explained/showed what was causing the water on the floor and how he was going to fix it. I was very impressed with Aaron’s knowledge and how friendly he was and he got the job done very quickly. Haven’t had any water on floor since!”

    Debbie S.

  • Everyone on the job was knowledgeable, professional and personable.
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    “Putting air conditioning/and boiler in a house that is almost 100 years old and heated with radiators is a difficult assignment. Maintaining the historic integrity of the home was very important to me since I have spent the last 15 years restoring this gracious old lady. Everyone on the job was knowledgeable, professional and personable. The team took pride in their work which was well earned. We worked together on how problems would be solved for which I was very thankful because the solutions not only had to have engineering validity but also hability considerations necessitated by artwork and building "personality." I would highly recommend Taylor Heating and Plumbing for both new and renovation installs.”

    Marie S.

  • I have and will continue to recommend Taylor to family and friends.
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    “Jim K. made a service call to my home on May 16th for a scheduled maintenance on my air conditioner. I was called prior to the visit to tell me that Jim was on his way. He was very courteous, professional and explained everything he did. I had Taylor install my furnace and AC in 2002 and have relied on their service for cleaning and maintenance ever since. All the techs who have come to my home have been top notch! Friendly, professional and "knowing their stuff"!! I have and will continue to recommend Taylor to family and friends.”

    Ruth H.

  • Andy did a great job! He was extremely thorough
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    “Andy did a great job! He was extremely thorough, took his time and explained everything he did and what else he recommended. Everything was neat & tidy after he left, including my floors as it was wet and rainy when he arrived. Thank you very much.”

    Kenneth B.

  • I am so happy to be a customer of this fine company.
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    “Last week we had a plumbing and air conditioning service review by Taylor. Couldn't have been happier with the work Jimmy did on the air conditioning side and Peter did on the plumbing side. Both gentleman were outstanding representatives of Taylor Heating. They were both pleasant, courteous and very thorough. They answered all my questions and had a number of suggestions for the future. I am so happy to be a customer of this fine company. Would recommend Taylor highly to anyone who has a need for heating, plumbing or air conditioning.”

    Josh K.

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