Testimonials

Ductless AC installation in Rochester, NY

At Taylor Heating Inc, we are completely dedicated to customer satisfaction. We pride ourselves on providing prompt, courteous service at affordable rates. Our philosophy is built on transparency, and our customers appreciate working with an honest local company when they are in need heating, AC or plumbing services. In fact, many of them write to us specifically to say how much they appreciate what we do. For most of us at Taylor, this is what makes the job worth doing, and encourages us to continually improve our standards of service!
StatisticsReview of Taylor Heating & Air Conditioning

Read what our customers have been saying!

“Dear Tony, this is a little note with a BIG THANK YOU for your resolution of our thermostat problem. I am very grateful for the way you handled this unfortunate situation and also for the very knowledgeable tech you sent here. Thank you for all of your efforts and the work you did here!” – Marion R.

“Many thanks to the Taylor team for all the hours spent on Landing Road with my new furnace and water heater! A very special thank you to Aurel for his troubleshooting and persistence in solving the frustrating water heater problem. I am very impressed with Taylor Heating’s customer service!” – Linda K.

“I am so pleased with all the work that was done in my home today. Your crew is THE BEST! I wish there was a word better than BEST. They never stopped except for lunch. It turned out to be a long day due to unforeseen glitches, but the job got done and it’s the BEST JOB! From beginning to end, you guys are just the BEST! Numero uno, excellent, bravo!” – Rosalie R.

“I wanted to let you know how impressed we are with the furnace replacement performed by Mike and Tom last week. Both men were thoroughly professional from the moment they walked in the door until they were finished cleaning up. It was a pleasure working with these guys and having them work in our home. In addition to the great service, our new American Standard furnace works beautifully! The house is NOTICEABLY MORE COMFORTABLE. It also heats up much more quickly after the night setback. Thanks to everyone at Taylor Heating – from our initial contact with Tony, to our meeting with Mike and work done by Mike and Tom, and finally, the paperwork follow-up by Kimberly. An excellent job by all! We will be recommending Taylor to others!” – Bob & Glenda M., Chili, NY

“I am writing to say THANK YOU and commend you for your company’s GOOD SERVICE! On January 13th, 2011, I found a house I was responsible for with no heat. When I called, I spoke with a LIVE person and Les provided prompt service to get the heat back on. I called again over the weekend when we got into extreme weather and Tony spoke to me at length about winterizing the house. Even though this is not a regular service you provide, Tony was willing to have me call back if I couldn't find a plumber to do the job. You exhibit a team spirit to be at the service of people in our community. I am grateful and wanted you to know. I welcome the opportunity to – and will – recommend your company to others.” – Luke Hardy, Sheila-Walsh Realty, Inc.

“We love you guys!!! Prompt! Caring! Courteous! Friendly and fun!” – Jen. S.

“Installation is of impeccable quality. Excellent Workmanship. Installers are friendly and polite – clean-cut fellows.” – E.R. Hilton, NY

“Your service techs are among the best. We will be lifelong customers.” – P.B. Penfield, NY

“Workers were professional, courteous and cleaned the jobsite up very well. Thank you.” – E.B. Hilton, NY

“Taylor Heating has serviced my home since 1977 – with no problem. Thank you!” – J.K., Pittsford, NY
“We were very pleased with the customer service. We weren’t prepared to buy a new furnace, but your staff made it much less stressful. Thank you.” – A.T., Henrietta, NY

“So satisfied with your service! I didn’t even consider using anyone else!” – M. V., Rochester, NY

“Thanks for responding to my emergency and quick service! Everyone was courteous and helpful and all work was performed to my satisfaction!” – M. E., Rochester, NY

“Thank you very much! Everything has been great! Your installation guys did a fantastic job! The new furnace is all I had hoped for … and more!” – J.C.D., Rochester, NY

“My salesperson was wonderful! He really helped and understood when it came to the price! I felt he really cared and wasn’t out for just getting a sale. The installation was quick and I am very happy!!” – L.N., Rochester, NY

“Everyone was prompt and friendly, from the service department staff to sales to installation! Very pleasant doing business with Taylor!” – D.D., Rochester, NY

“From sales to installation, Taylor Heating was professional, courteous and informative. We are so happy with our new furnace.” – J.S., Rochester, NY

“Very pleased.” – R.G., Rochester, NY

“We are very pleased with Taylor heating. The installation guys couldn’t of been any more conscientious or any neater. We would recommend them to anyone!” – R.D., Rochester, NY

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No matter HOW you let us know, we always love hearing from our customers. We thank YOU, our customers, for taking the time to let us know how much we’ve helped you out!
For expert AC installation, call (585) 500-HELP (4357)!
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